Tweed Coast Holidays

Guest Reviews

FINALLY! my apartment is being managed the way it deserves and should be. I am an original owner at Cotton Beach in Casuarina which spans many years and at no time have I been satisfied with house cleaning services hired by previous property managers – even the employees of the management companies were frustrated with the sub-standard performance and presentation at inflated prices which exacerbated the professionalism in this regard.

I knew immediately upon entering my apartment that things were very different. Long story short, this luxury apartment was presented by Tammy and Jason’s company in the same manner one would find in a 5-star hotel – what a relief to know, finally, I have found managers who truly know and perform their business to a highly professional standard.

I am very meticulous and it was and is a pleasure (and comforting) to see work done on my behalf in a meticulous manner. I of course have to include, very soon after signing the management agreement, Tammy and Jason began securing reservations on the heels of another company who had not secured a single rental on my behalf in the previous three to four months.

If you want, need, and desire high quality, professional, 5-star management – look no further.

– Yevrah
As an investment I purchased on the beautiful Tweed Coast approximately 5 years ago.

I decided to place it on the holiday rental market and after some research appointed Tammy Williams from Tweed Coast Holidays to manage my investment.

I was slightly reluctant to rent this property as I’d heard some stories about bad management in the rental sector in the region. Tammy was new to the area and I thought they would have a fresh approach.

Their past experience seemed relevant and I placed my trust in them. They managed my property with such expertise that I stopped traveling from Victoria to conduct random inspections. Their attention to detail regarding maintenance issues and the day to day care of the apartment was impressive.

They delivered great value to my investment and were consistent with their monthly reports and rental payments. I moved to the USA in 2014 and continued to have them look after the property. I didn’t experience one issue. Not one!

I have since sold this property and they offered assistance in some of the processes of the sale due to me living in the US. I wouldn’t hesitate to recommend Tammy. If you genuinely care about your investment property and want the best outcome without the day to day stresses of managing these complex and time-consuming projects, Tweed coast Holidays are the choice as far as I’m concerned.

Thank you, Tammy. I hope to connect with you again one day.

– Glenys
From the very first meeting, we knew our property was in the right hands.  We were looking for a Property Manager that was efficient, caring and really took on our property as if it was their own.  The cleaning team is brilliant.  This was our most requested issue with the house.  Making sure when guests arrive, the house was organised, spotless, clean, and welcoming.  Tammy ensures every single time that our property is shining and ready to go.  We recently received a 10/10 review from a guest, and this is because Tammy ensures her team perform to their best and in turn all parties are happy.  Nothing is ever too much trouble.  We have had some stressful situations in the past with other Property Managers and we can finally say that we have best on the Tweed Coast.  We know that our property is in the best of hands, and I would HIGHLY recommend Tammy Williams as your Property Manager.  If you have a Holiday Home on the Tweed Coast and you are not happy with your Property Manager?  Then change now to Tammy Williams at Tweed Coast Holidays.

– Matt and Kylie F.
Tweed Coast Holidays, and Tammy in particular, has managed the short-term rental of our investment property for many years now and we have no hesitation in recommending their services. 

We have always found them to be extremely professional as well as capable of maintaining a high level of occupancy even in quiet times.  They succeeded in manoeuvring through all the issues that COVID 19 brought with it in 2020 and, with their advice & flexibility, allowed us to move forward when many around were floundering.

They have always been open and approachable when discussing the kind of clientele, we sought for our property and, as such, we have never had any tenancy problems.  The maintenance & upkeep of our unit has always been of a very high standard.   

We appreciate and thank them for their honesty and openness in our dealings with them.

– Mark & Cath
Since transferring our property to Tammy and her business we saw an instant and significant increase in our return as well as a huge improvement in the care and cleaning of our property. Tammy is always professional in her service, and nothing is ever too much trouble. What I really appreciate is that she is very hands on and personally inspects our property to ensure standards of cleaning are maintained. Tammy also responds promptly and professionally to any questions or requests that we make.

– Sandra
We’ve been very happy in our journey with Tammy and her team. They’ve been proactive with keeping the apartment presentable and up to date. They have been great with getting us a good return on our investment apartment. We would highly recommend them. Thank you, Tweed Coast Holidays! 

– Julie and Beryl
We have been owners of a holiday property at Casuarina for the past 4 1/2 years. Since then, Tammy from Tweed Coast Holidays has been our property manager. She gave us great advice when setting up our unit. She is always easily contacted at any time of the day. Sets a high standard for cleaning which is important to us.  She also markets the property well, ensuring high occupancy rates (even when borders are closed). We would highly recommend her if you are looking for an exceptional property manager.

– Jon & Janine O’Brien
Dear Tammy, thank you so much for taking such good care of our apartment over the past year.

As you know we were very anxious about the whole process, but your professionalism has been outstanding and we are very grateful.

– Craig & Kerrie
We have owned our apartment at Cotton Beach for a number of years, and thanks to Tammy, we have finally found a very high standard of management for our apartment.

We balance either using the apartment ourselves & holiday letting through Tammy.

We engaged them to care for our apartment a couple of years ago. Finally, we have managers that keep the apartment very clean and well maintained, well tenanted and are very reliable and very professional.

– Deb
We would like to recommend Tammy at Tweed Coast Holidays, without reservation, for your holiday letting needs on the Tweed Coast.

We currently own a two-bedroom unit at Cotton Beach Resort in Casuarina and have done so since we purchased “off the plan” in 2007.

Until June 2014, we had our property managed by Colliers International. At that time, we switched to Tweed Coast Holidays. Since then we have been extremely happy, not only with our relationship with Tammy, but with the improved returns they have generated for us.

With Colliers, over the period between January 2012 and June 2014, our unit was available for holiday letting 550 days and it generated $16,650 in returns for us, averaging about $30 per available day. Since then, with Tweed Coast Holidays, it has been available 355 days and has generated $19,930 in returns for an average of $56 per available day.

This is an 85% improvement. For an apples-to-apples comparison, Colliers’ best effort over any twelve consecutive months was $7,683 while TCH’s best of $14,786 was an improvement of 92%.

Tammy and staff are very personable and easy to get along with. They respond promptly to our concerns and we always feel that they have our best interests at heart in the decisions they make regarding our property.

We look forward to continuing our relationship with Tweed Coast Holidays into the future and expect our results may get even better.

– Hobe & Helen
Tammy Williams from Tweed Coast Holidays is a pleasure to deal with, whether you are looking for holiday or permanent accommodation.

I have had dealings with Tammy over the last two years and I have always found her to be a delightful young lady with a pleasant disposition and her morals and integrity are of the highest standard.

I was in the legal field for over 24 years and I have dealt with numerous Real Estate Agents during that time and also after that, when I owned an International Marketing Business.

I have to say that Tammy would be one of the most efficient, responsible and diligent Real Estate Agents I have ever come across. I have pleasure in attesting to Tammy’s excellent qualities and would highly recommend her.

– Dayle
Since November 2017, Tammy at Tweed Coast Holidays has been managing our apartment at Cotton Beach, Casuarina. She has given us advice on many occasions about unit upgrades, maintenance and letting and the decisions have been good. Both holiday letting and long-term letting have been used at the right times. I recommend Tammy and Tweed Coast Holidays.

– Max
Since 2013 Tammy Williams from Tweed Coast Holidays has provided professional (and personable) property management services for our Cotton Beach unit.  We are NZ based but love the Northern Rivers area, especially Casuarina and its surrounds.  We are blessed with the best of both worlds as we enjoy a strong rental stream from short stay accommodation whilst also retaining the ability to visit this idyllic slice of paradise on a regular basis.  Tammy and her team are always readily available, proactively manage maintenance issues and drive occupancy through effective marketing.  The unit is maintained to a high standard, and we often receive positive feedback about its cleanliness and presentation.  We’ve also personally experienced this time-and-time again when we stay in Casuarina… any anxieties dissipate once we are in the front door!

We have no hesitation in recommending Tammy and the team from Tweed Coast Holidays as your next property manager!

– Andy & Trudi (NZ)
Tammy has done a great job in managing our property over many years. She has been a pleasure to work with. Tammy has been great in addressing many challenges which have arisen over time. I would recommend Tammy and Tweed Coast Holidays.

– Louise